Glock 19 failing fresh out of the box.

Two years ago I was running a group through a firearm qualification and saw this happen with a new Glock 17 shooting the same ammunition. About 100 rounds had been fired up to that point.

The brass was forced into the chamber backwards and I had to pound it out with a brass rod. I cleaned the pistol, paying particular attention to the chamber and extractor, then applied a generous amount of lubricant to the slide rail cuts and extractor. The Glock 17 ran for the rest of the day firing roughly 300 more rounds without issue.

I told the shooter to contact me if there were any more malfunctions of this type and I haven’t heard from him since.

When I see a malfunction of this type with a 1911, I adjust the extractor tension.

Please let us know what you have to do to resolve the issue.

Are you adding more tension on the 1911?

Yes sir. If the tension is too light, the extractor will not hold onto the case rim hard enough to get positive ejection. Be careful though, because too much tension on a 1911 extractor will cause problems as well.

On another occasion, I saw the type of malfunction the OP had with a well worn Glock 22. When we troubleshot the problem, it turned out that it only happened with one magazine. There was just enough wear on the one magazine that it did not ride as high as the other ones the shooter was using and he had an occasional malfunction with it. The pistol acted as if he did not have the magazine seated, which was due to wear. I tossed the magazine in the trash, issued him a new one and that took care of the problem.

I didn’t bring up the Glock 22 problem, because the OP has a new pistol.

I was put into contact with a regional armorer. He is sending me a bag of replacement parts.

Good customer service so far.

Do yourself a favor op and just get a Gen4 ejector and Apex Extractor. The extractor from apex may need to be tuned(shoot it first just dropping it in may fix the issue).But this is very easily done. I wish i would done this instead of fighting with glock , trying old style extractors, so on so forth.

Update:

A local Glock LE rep had the factory overnight me a new trigger housing/ejector (2 marked with 336 ejector), a new extractor (non dipped LCI), and extractor depressor plunger assembly.

I threw them in the pistol and will shoot her tmw.

I would call Glock, and say **** you give me a gun that works. No reason you should have to spend your money to make it run

From where does this expectation come that a Glock, or any other gun, is going to function 100% out of the box?

Ahhhh the interwebz…never mind.

Yet another example of how the internet has ruined the firearms industry.

Why might someone expect a product advertised as “Perfection” to perform perfectly? Totally f-ing crazy, I know. These aren’t built for backyard plinking. They’re built for duty and for defense…situations that can end in death if the product doesn’t work. The occasional lemon isn’t the issue.

Before forums and the internet, there wasn’t knowledge being shared that company X produces quality goods. Before the internet high volume shooters weren’t actually high volume shooters with few exceptions. Before the internet someone might buy product A, find it didn’t work and maybe give the company a chance to fix it. If the company didn’t, that person would chalk it up to a mistake and never buy another one.

If anything, the internet has been the single greatest aspect of increasing quality and quality control of anything to ever happen to the firearm industry. Things have improved dramatically with the internet…including the value of customer service.

If I have a problem with a product from Surefire, BCM, Magpul, Gear Sector, Noveske, or a few other top notch companies…the customer service provided is superior and that knowledge spreads around the internet like wildfire. If Glock starts putting out pistols with problems, refuses to admit to it, can’t figure it out due to either a lack of quality engineers or because they simply don’t care, that knowledge also spreads like wildfire…as it should.

Look, I’m a Glock guy. Every single semiautomatic full size or compact pistol I own is a Glock. It hasn’t been the occasional lemon. It has been a very real problem with nothing of note happening at GI to address it. And long after this started happening, when you’d think that even the most incompetent company could have figured it out…guns are apparently still leaving with the same symptoms. Unacceptable.

Perfection is marketing. If it was “perfect” there wouldn’t be a gen2 let alone 3 and 4. So Im not sure I buy into that argument unless you’re saying there is one perfect handgun for everyone.

He’s put 150 rounds through the gun with 2 malfs? Would I carry the gun yet? No, but until you can quantify what the problem is, it’s a big so the hell what?

I’ve never owned a gun that didn’t have 1-2 malfs in the first 500 rounds or so. If its still a problem at that point Im sure Glock will take care of you.

Other than that, I totally disagree with everything said about the Internet. Since I’ve been coming to Internet forums all manner of people have been parroting what they read on the Internet without any capability to think critically about what they’re saying. I’ve never owned an unreliable Glock though I’ve sold a few as its not my favorite gun. I’ve never had an inaccurate M&P though I’ve owned more than half a dozen. Somehow I manage to shoot a 4 moa dot without problems and my 1187s run fine. I could go on. News flash there is no perfect pistol.

The Internet has become a giant echo chamber of people with unrealistic expectations given the numbers of firearms produced and exceedingly high demand they are trying to meet.

Are there problems with some Glocks? Sure it happens.

Glock doesn’t seem to discourage this assumption either.

You have a brain, Im sure you are quite capable of skepticism.

This is a great point to return the thread’s focus to the gun in question. :smiley:

Sometimes…I bought my one and only, a G19, used a few years back with the idea to see what all the talk was about. I’m not a high volume shooter but through a couple thousand rounds it hasn’t had any stoppages or malfunctions. I personally don’t run around banging the drum for Glock but my sample of one seems to work without much fuss.

Never mind folks…was starting to drift.

Is it reasonable to say that a majority of new pistols will run reliably throughout their service lives?

Without hesitation, provided proper service intervals and PM.


Never mind. :rolleyes:

That explains a lot.

If your Glock is having problems, send it back and get it fixed.

I’m not sure what the point was until you’ve ruled out an ammo issue (unlikely given 150 rounds) and given them a chance to identify the problem and fix it.

I’m not beating the Glock drum, I’m an M&P guy, but given the sheer demand in the current firearms industry, the volume they have to produce, and that most shooters have no clue on how to identify the issue.

I was also under the impression that forum rules stated that you have to give the vendor a chance to reply.

Sure there are some guns that will be lemons, but statistically, given the numbers, it’s a rare event.

At the last Hackathorn pistol class, half the class had Glock’s and the other half had M&P’s. The Glock’s were the guns that had all the malfunctions (less the guy with the Kimber :rolleyes:).

Talking with Mr. Hackathorn, this is now the NORM.

This doesn’t mean you can’t get a good one, but the days of the Glock being the most reliable polymer pistol are over IMHO.

C4