I was originally a customer of Union Planters bank back before they were bought out by Regions and I never had a problem until recently.
I have had several interactions with my local branch and I want to vent and potentially warn some people off.
Back a couple of months ago, I went into the local branch to deposit a check. Granted, I had long hair and I was wasn’t clean shaven since I had been down with a ruptured disc and couldn’t get a haircut. I go to deposit the check, the teller asks me if I am sure I want to deposit it. Umm yes, that is what I said. She looks at me like I am stupid and says, “Are you sure you wouldn’t rather have the cash?” Umm, no, that is why I said DEPOSIT IT. Then she asked if I was going to work. I sad, no. I am not working right now. She gave me a look of distaste. I got the impression that since I was there at 9:00 in the morning and I wasn’t clean shaven/well dressed, that I was an indigent.
This morning. I decided to swing by the same branch after Physical Therapy to deposit my monstrously huge $245 tax refund check. I a wearing an old Trans Am T-shirt and some slightly ragged Michael Jordan shorts. After standing and waiting while six tellers cackle amongst themselves while waiting on 1 other person, I begin to count. I decide, I am going to leave after I reach 100.
At 78 or so, one of them finally looks over my way. And asks if she can help me. I asked to deposit it. I endorsed it. She then sticks the check in my face with her finger pointing at the & between my name and my wife’s and looks at me like I am a moron.
I give her the look back and say, AND? She says that it is AND, so she will need my wife’s signature. So I ask, “Can’t you just stamp it For Deposit Only?” She says that she doesn’t think so, but she turns and interrupts another teller who is busy gabbing and the other teller asks, “Is she on the account?” Umm, yes, look if you don’t believe me. So she does. Well I guess she sees the account balance (which is more than she makes in a year, probably by a wide margin) and suddenly her demeanor does a complete 180 and she is talking about how nice the weather is and how she will get this fixed right up, and sorry for the delay, etc.
You know, that kind of shit just pisses me off. A customer is a customer whether they have $50 or $50,000 in their account.
Their loss though, I am going with my wife to a locally owned bank that my wife deals with.
It doesn’t help they recently put up a sign that said no guns and they want you to take off your hat/sunglasses for “security purposes”. :rolleyes:
