NEW YORK AP — Shopify, a platform used by more than 600,000 businesses to sell their goods, says it will no longer allow them to sell some firearms and parts.
The company said the policy change affects “a small number of merchants” but would not give a specific number.
This is why I stopped using ANY merchant services 10 years ago.
Got screwed out of several thousands dollars when they changed their polices regarding firearm sales, never informed me, then froze something like $70,000 in transactions. It was a nightmare, thankfully all of the people involved were cool and nobody did a charge back. I was able to refund everyone’s money and it only cost me about $5,000.
Cash. I realize that I probably lose a lot of business, but I’ll never put my money or a customers money in the hands of a third party that can indiscriminately freeze my account ever again.
I was staring down the barrel of $70k in charge backs plus 3% both ways. They were also talking about freezing the money for something like 6 months and that isn’t the kind of service I wish to pay for. Merchant services is so effin’ backwards it isn’t funny, they make money on both sides of the transaction just for moving money.
Given that the average firearm is a $1000 sale they should be paying me to accept customer credit cards. In any other business $70,000 worth of charges is something everyone would want to help with. If I sold $70,000 worth of dildos in a month I’d probably be a platinum member or something.
Shopify is a Canadian e-commerce company headquartered in Ottawa, Ontario. It is also the name of its proprietary e-commerce platform for online stores and retail point-of-sale systems. Wikipedia
Stock price: SHOP (NYSE) $139.16 +0.23 (+0.17%)
Aug 16, 4:02 PM EDT - Disclaimer
Customer service: 1 (888) 746-7439
Headquarters: Ottawa, Canada
CEO: Tobias Lütke
Revenue: 580.9 million USD (2017)