Greetings,
I went on Raven’s site earlier this day and signed up to open an account, then placed an order for a quick ship Phantom for my Glock 19.
After entering all my info and the last being the credit card info…I pressed the “Place my order” button and the site took me straight back to the beginning “create an account” page. (???)
I sent a message and after quite a search, found the phone number (hidden…why?) and called. Surprise…all lines are busy. Left a voice mail with my number to see if anyone could help.
Any idea why the site sent me back to the “create an account” page when hitting the “confirm order” button?
I also tried to log in to my account that I supposedly created but it says there is no account with this name. (???)
did I do something wrong or does it just take a long time to get confirmation on ordering?
…very bizarre
Thanks,
-Brickboy240
Can’t speak on behalf of RCS but how long did you wait before trying to log in? I ran into a similar issue on a different site and it took a few hours before the account was recognized. I would try again in an hour, and again in the morning if the account still does not exist. As for the loop back to “create account”, did you by chance double tap the order button? Were all the fields completed and recognized by the page? Was there a click box to acknowledge terms & conditions you maybe overlooked? All these things have been hang ups for me on various sites in the past. Also, mobile devices (like the one I’m using now) have given me more random nonsense like what you are experiencing than PCs or laptops. Hope this helps provide peace of mind.
Sent from my iPad using Tapatalk
Got a call from Vicky at Raven and as it turns out…some fraud protection issue with my Visa card was the culprit! She took my order by phone and everything went just fine.
Great service from Raven…buy from them with confidence!