Today I got my middy upper today after a surprisingly good 2 weeks. Front upper receiver pin extension:
It wasn’t damaged in shipping. It’s cracked pretty good, I don’t know how compromised the upper is because it’s definitely been under some stress. I’ve emailed them but I’m not jumping through hoops of sending a whole upper back on my dime and then waiting a month for them to swap the receiver. Seriously, piss-poor Palmetto.
Just out of curiousity, was it labeled as a blem upper? Also, did Palmetto say you have to ship it back on your dime too with that kind of damage?
Hope they get it resolved to your satisfaction.
Not blemished, this was the PTAC special they ran for 199. I have not heard back from them yet, usually takes over a week to get a response based on past experience. I’m hoping they will offer to just send a new stripped receiver, as this one is too compromised.
https://www.m4carbine.net/faq.php?faq=vb_faq
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Good thing folks are reading the FAQs these days…
Contact PSA per the site rules above. Once you have done that we will revisit the issue.