Options with a jerk Gun Shop??

General General Discussion
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A guy I work with got interested in AR’s a year or so ago and started asking me questions. I spent considerable time with him and ended up finding him an S&W. He bought it, shot it for 6-months and decided to give the rifle to his 23-year old son for Christmas.

He never had a problem with the S&W but right after Christmas, he started hounding me about finding him a “better” gun. I told him to read up on BCM, LMT, DD, and Noveske. He finally decided on a Noveske and asked me to help him order it.

We ordered his N4 Recce with Magpul furniture on April 1. We looked in the Baton Rouge area for a gun shop and found a popular Gun Shop/Range that would do the transfer for $25.

His gun arrived on April 13th and he went down to fill out the Form on the 14th. Now this guy is 46 but he was excited like a little kid. As luck would have it, he was “delayed” by the FBI background check. He told me he had the same FBI delay when he bought the S&W a year ago but simply waited 3-days and went to pickup his gun.

I told him to wait the 3-days and just go get it. He went down to the jerk Gun shop on the 4th day and they told him that they have to wait until the FBI calls them back. On the 7th day, he went back and they told him to stop bothering them that they will call him when he gets approved.

On the 10th day, I called the jerk Gun Shop and asked them what was the problem. They proceeded to tell me, in a rude and butt-wipe manner, that they want to wait for the FBI to call them back.

On the 12th day, I called a friend of mine who knows the owner of the shop and he told us how to get in touch with the owner. So, my friend talked to the owner, who then told him, “We want our customers to be happy …but it was store “policy” to wait until the FBI contacts them!”

I called some other FFL friends (about 150 miles away) and they said they have a file full of Forms that were delayed and the FBI never called them back. I was feeling bad that my buddy was getting the run around and came up with one last idea.

On the 18th day, I had my friend call and see if the jerk Gun shop would transfer the gun to another local FFL. The jerk Gun Shop said they would. So, my friend goes to a local Pawn Shop, explains his dilemma to the owner, and the Pawn Shop owner agreed to help and volunteered to send his employee with a copy of his FFL to the jerk Gun Shop to pickup the gun. When the Pawn Shop employee traveled the 20-miles to the jerk Gun Shop, the jerk Gun Shop proceeded to tell the employee that “the person’s whose name is on the FFL must pickup the gun”.

So, here we are on day 22 that the gun has been in the jerk Gun Shop’s possession and we don’t have the problem resolved yet.
I really don’t know what else to do and really feel bad for my buddy.

So, I’m just wondering, can anyone think of some other means that we can “convince” the jerk Gun Shop to turn over the gun?

Ain’t this pitiful?

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WTF…that store policy is so anti gun it makes you wonder why the hell that douche is even in the business. Sorry you have to deal with that drama…but now you and your friend and anybody within ear’s range will know to never deal with that shop.

NICS “delays” people all the time without ever sending the dealer a “resolution” or whatever notification. That’s a store policy not to let the transaction proceed after the certain amount of days under “delayed” (3-5?)

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If someone gets delayed, after 72 hours the FFL can release the firearm to the buyer.

Store policy may say different, but there is no legal reason your friend can’t have his gun.

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I forgot how many days it is but you can release the gun after the FBI delays the person and never gets back to you…As long as it was a delay and not a deny of course. Sorry to hear about your situation.

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Did your friend pay for the gun in full yet? if he did then i would pursue legal action, i work in a gun store and you do NOT have to wait until the FBI calls you back, just wait until the date they give you to transfer the gun. this sounds extremely shady to me and i would ask to see the gun to check it over for any evidence that it has been tampered with. a gun shop in my area (not mine) held a gun for almost a month and when my customer (my customer now) got it, it looked like it had been beat to shit. he complained and i did some leg work and the company fixed it and sent it to me the second time. shit happens and some guys are just assholes. bottom line to beat an asshole you need to be a bigger one.

if your friend did NOT pay for the gun in full i would ask (demand) to be reimbursed for the amount he put down and start over. it may be longer to wait but at least he will get the gun. most gun shops don’t want to have a bad reputation so if your friend gets loud it may help.

good luck and i hope all works out.

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That sucks. I used to work at Gander Mt and NICS rarely called us back

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He paid Noveske. They charged his card when it shipped. This isn’t Noveske’s fault in any way.

I selected this Gun Shop (and that’s why I feel bad) because they were cheaper than some of the other ones. I’ve shot at their range and you could tell they were jerks, you know, the kind of guys that you give a little authority to and then they think they are real “Boy Scouts”.
I’m just amazed at how big a bunch of jerks they are.

Never would have thought a gun transfer could turn into this big a screw up.

Some people’s kids…

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Give Brian a call at Louisiana Gun and Reloading Supply. Explain what is going on and I am certain they will help you.

I am pretty sure I know what shop you guys are having trouble with, and you are not the first one to have issues.

ETA: I just shot him an email about this thread to give him a heads up.

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how are they still in business? check the gun carefully for any signs it was shot or tampered with, and then never go back.

p.s. i never said it was noveske’s fault, just where i work it could happen that we ordered the gun and it was not paid in full at the time the order was placed.

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I would ask them one last time to contact the FBI. If they refuse, I would inform them that you are terminating your business relationship, you wish the rifle to be transferred to FFL Smith or Jones.

If they refuse, get a letter from a lawyer on a legal letterhead, should cost about $50, informing them in writing they are to make arrangements to transfer the rifle to the stipulated FFL by a certain date or they will be in commission of grand larceny and criminal charges will be pursued and all necessary civil and criminal action will be taken.

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KICK SOME ASS :agree:

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It’s at the DISCRETION of the FFL when NICS gets a delayed whether to turn it over after three days or deny. They probably don’t want to sell it because if they get a trace for something on a delayed NICS they can be labeled as a suspicious FFL, especially if they already have straw purchases or something on their record. The FFL SHOULD contact the state POC or the FBI NICS call center (varies by state) and ask what’s up.

Tell them to send it to another gunshop or back to Noveske. Your friend probably has something on their record that pops up but doesn’t prohibit transfers. Getting that taken care of would be best.

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La. Gun is the “funnest” Gun Shop I’ve ever been in. 1st-class good ol’ boys. It was fun to just listen to “Killer” and the other guys. I haven’t been to their shop since they moved, it’s just out of my way
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I wish I had thought of them!!

Since you know who it is, have you ever heard of such crap?
Would you have thought they would be up to pulling a useless stunt like this?

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He’s a pretty straight up kind of guy and swears he’s never been in any kind of trouble.

…But he’s retired Navy, so there ain’t no telling what he’s done. :rolleyes:

Goofy that he didn’t have a problem with his other purchase.

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No, being delayed does NOT mean there is anything on his record.

He can go in and fill out another 4473 and ask them to call back. If they say not, quit getting jerked around and tell them to send it back to Noveske, then go find decent dealer.

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I copied this from the FBI/NICS website & it says they do NOT have to transfer the weapon. I know when I got delayed one time,I went back after the 3 days figuring I could grab the rifle & my Gun Guy said yes Legaly I can give it to you,but if something was “wrong” & I transfered the gun,then my ass would be on the line !!! Anyways,I waited another day and they called and all is well !!! here is the Info:
“The Brady Handgun Violence Prevention Act of 1993 allows three business days to obtain this information before a Federal Firearms Licensee (FFL) can transfer a firearm. The FFL is not prohibited from transferring the firearm after three business days have passed; [COLOR=“Red”]however, the FFL is not required to transfer the firearm.”[/COLOR] Here is a Link to the NICS Website and Customer Service !!! http://www.fbi.gov/about-us/cjis/nics/appeals/nics-appeals-process/to-complete-process2 Bottom line the FFL is a real douche bag,but unless the scum bag has done something to the rifle,he will give it to ya after the NICS person calls him !!! Call this Number,go through all the Prompts and shit & get a REAL Person on the line,tell them the story & the Name of the FFL and that Person will call the FFL and you will have your GUN !!! Unless something has changed,I guarantee it !!! :wink:
Long story short,I went through a bunch of Delays,and after some reserch I found this Number and info,I would get delayed,come home,call the “Number” the Kind Lady would Look me up,tell ME the name of the FFL and would always say,no problem,I will call them right now,you can go pick up your gun in about a Hour !!! It worked like a charm EVERY time !! Anyways,I ended up getting a UPIN Number and all things are fine now !!! Hmmmmm,thats another story,LOL !!! Anyways,I wish you had got on here sooner Dude,this sucks big time !!! Anyways,Call and things should be set !!! Let us know ASAP how you make out !!!

Everyone I talked to was AWESOME !!! I think they were more pissed than me when I got delayed !!!
If you have any questions regarding this communication, please contact the NICS Section’s Customer Service at 1-877-FBI-NICS (324-6427).

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I went a little harsh on that part and I’m sorry. I meant that a delay means there is some match in the system, whether it’s NCIC, NICS, or III, even same name/similar name matches, then they kick it to a NICS examiner who goes over the record and calls back if it’s a denial. I’m not saying anyone did something wrong, just it’s good policy to thoroughly check yourself, all kinds of weird stuff happens with computerized records.

As to the firearm the store shouldn’t just hang on to it. They should approve it, call the POC, or send it somewhere else if they don’t want to deal.

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This is bad customer service for sure. It is entirely up to the store if they want to transfer the firearm after 3 days or not, but they do have the option of following up on the NICS number. Or, they should offer to send it to a different FFL.

We have rarely had issues with NICS calling us back. If they do not call back, we follow up to see what the deal is.

Their ultimate customer service would be to call Noveske and set up as a dealer :slight_smile:

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The ATF RARELY (as in never) calls the dealer at the end of the third day UNLESS the person has been denied. So waiting for the ATF to call them back is like waiting for the Easter Bunny to be real and hide eggs in your yard.

Now the FFL dealer DOES have the option to NOT transfer the gun at the end of this period. While this is rare, it does happen and it is the FFL dealers “right.”

Your friend can contact the ATF and get a special number that basically saves them from the 3 day wait every time they purchase a firearm.

C4

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I can’t for the life of me understand why the store did not just call back when your friend came back after three day mark. I have no problem with a gun store not transferring without approval but there is no excuse not to call back.