In September of this year I hosted Larry Vickers in Colorado for a Pistol / Carbine course.
Drake Clark and Mike from Magpul attended the class. I have trained with Drake in the past and knew him before he started working for Magpul. Drake is a solid shooter and an all around good dude. This was the first time I had met Mike, great guy.
At the begining of Larry Vickers’ carbine class Drake and Mike gave (free of charge) each student in the class (3) brand new Magpul P-Mags. At the end of the last day of training the Magpul guys pull out a box filled with Magpul P-MAGS, Magpul MIAD grips, Magpul rail covers, Magpul enhanced followers, and other assorted Magpul gear and let the students take what they wanted until the box was empty.
I think it speaks volumes that Magpul Industries sends it’s employees to training classes. Training classes are a great way to find out what gear works, what doesn’t work, and a good venue to come up with new ideas.
Richard Fitzpatrick, Drake Clark, and all the fine Americans working for Magpul…Thank you for your generosity and support!!! It’s greatly appriciated.
I look forward to training with the Magpul crew in the future and to the awesome designs that will continue to come out of Magpul Industries.
Not to take anything away from Magpul but it’s like LaRue does as well- you have to give the goods away to certain people- especially the people who are watched like a hawk, listened to and imitated by everyone else.
It’s like this in every industry but I do like the firearms industry the best and Magpoul is at the top.
Thanks Magpul. I’ve been extremely happy with the Magpul stuff I used and bought. I like it that Magpul is constantly innovating and improving it’s products.
I’ve got to say not only am I happy with the Magpul products I own, but their customer service is outstanding.
The time they spend in various forums and the attention they give to the people that use the products is incredible.
Very few companies go the extra mile to listen to their customers like Magpul does.
I have always been satisfied with Magpul products. Today I received the replacement mag body and follower for the first gen Pmag that I bought way back in the beginning. Not many companies would go the extra mile like Magpul.
I have heard of their customer service, but I have never had to deal with them…because all of their stuff works!!
I am very impressed with the P-mags. It looks like my dept. is going to transition to them…with windows, so you can see if the last guy left you some bullets:mad:
Jeff, I completely agree. A couple weeks after I met the Magpul guys last year, Richard flew Chris (guy on FutureWeapons tonight) out to instruct a two-day class. I showed up to take some photos and video, and maybe a learn a little by watching. Instead, they rummaged through their spare gear and loaded me up with a vest, AR, mags full of their ammo, .45 ammo for my pistol, and had me run the class with them. I was blown away…that’s just how those guys work.
There are a lot of very good people and companies in this business. I don’t know that I’ve ever encountered another industry so full of people willing to bend over backwards to help a stranger.
If any company can give lessons in Customer satisfaction its Magpul.
From Pre 9/11 of Rich patiently trying to explain to me why a Magpul was better than limp dick paracord - to utterly bailing me out on the fiasco with the FedEx stolen M93 Prototypes, to getting my unti a bunch of shit for Afghan - and to helping out with many many more things - both while i was in and then contracting.
I can go on and on with countless demostrations but quite honestly guys would think I was a paid shill
I owe a night out (or at least dinner one night to them at SHOT) for the great help they have been over the years.
