Locked out of Safe!

Maybe this is just more of a rant but I am a bit bothered by this situation. I have an Oxbow safe and right now I can’t get into it.

Last night I put up a couple guns I had out to work on. Today I went to put away an AR I left out and grab my G27. Imagine my surprise when I was unable to get into the safe. At first I figured I entered my combo wrong but after a couple of attempts I was locked out. I was in a hurry so I just took the light of my M&P and carried it for the day. The AR went in my trunk and went to work with me.

When I got home I was still unable to get into the safe. I called Canon and they are sending me a new keypad, and electronics set. This does however worry me. I am locked away from most of my firearms and a good portion of my loaded mags and ammo.

Hmmm Should I use this as an excuse to go buy another AR since I don’t have access to a backup right now? :wink:

That would be quite irrational. ETA on the replacement parts arrival? I view it as a design flaw that you would become permanently locked out for repeated false code entries. If anything I would take this moment to find a better safe that offers both manual and electronic opening methods or just manual. Trusting my accessibility to firearms with the workmanship of some lowly paid factory worker and cheap electronic components is a severe concern to me.

My Stack-On safe does this to me from time to time. It will lock me out for about 10 minutes if the entry attempt fails 3 times, which really pisses me off since I enter the code correctly regardless.

That said, I can usually get into it the next time around, but it is inexcusable. If the friggin thing wasn’t so big and heavy I would already have taken it back for a combination lock.

Do you have an emergency key? The one they give if the batteries fail?

ETA is Tuesday.

I am not locked out for failure to enter the correct code. They had me try a diagnostic code and it didn’t respond so the Keypad is not talking to the lock for some reason. I have seen a number of OxBow safes used around here with no problems. But this has shaken my confidence in them.

If I need to get a new one what do you all suggest? Ft. Knox?

Do you have an emergency key? The one they give if the batteries fail?

No. What is this? It has a backup battery.

Forgive me for being dense, but how does this help you? If it is locked how are you going to get in to replace the keypad and electronics?

Keypad can be replaced without getting into the Safe. This doesn’t alter the combination. Electronics are if the keypad doesn’t work and I need to get a locksmith. They wanted me to have them just in case so there was minimal delay.

my safe has a keyhole behind the keypad.

My safe came with two keys that can be used to override the electronic lock in the event of battery failure or if I forget the combination. The lock must be removed with a small hex tool provided first.

Sounds like you don’t have one, which baffles me. Any electronic device can fail so of course safeguards must be in place.

No the new keypad does not alter the combination. That is stored in the electronics inside the door. A new keypad is just like putting a new keyboard on you computer.

Nope. I have the entire unit off and there is nothing like this.

Yep time to get a new safe. Anyone want this one? :wink:

All contents included? :slight_smile:

Just kidding, good buddy. Call them right away and ask what the remedy is. It can’t be as simple as a blowtorch, there must be some way.

I would seriously considere an upgrade to a mechanical type combination lock, either a Sargent and Greenleaf model or a Lagard model, avoid digital/electronic type locks. The electronic locks have a tendency to “die” at the wrong times. Both the maniufactures will provide a name of a qualified local locksmith or safe technician who can install the new mechanical type lock.

yeah, i noticed you said that, sorry

While we’re on this topic, what would you guys recommend for a firearms safe around $1500 or less? Also, I’d really like an ammunition locker. An all steel construction with heavy gauge mesh steel as the front.

Sure all for the low low price of $15,999.99 plus shipping!

Right now the remedy is the new keypad. After that I don’t know. Blowtorches are out because I have ammo and documents in there. Heat bad!

This is why I ditched the small safe my wife got me one Christmas when I only had pistols. I will never again use a safe that has an electronic combo. I had to turn a key in addition to pressing buttons, but the batteries in died in less than 3 days and my code wouldn’t work sometimes. Old-fashioned dials or keys are the only way I go from now on.

I have never been able to get into a dial type safe. For some reason my brain just can’t work them LOL.

However not having a key backup is stupid now that I think about it.

Yes, I had a S&G electric lock, and it died on me. The safe guys said that was common.

Put a regular dial lock on it and never looked back…

Gee. Guess which brand of keypad I have.

I know what you mean guy…my parents have one. If there house was on fire it would take an act of divine intervention to get the damn thing open, its very likely all the contents would burn. Think 1st number pass 4 times, 2nd number pass 3 times reverse direction, 3rd number pass 2 times reverse direction, stop slightly short of the 4th number reverse direction while turning lever… its quite the task