exps2 won't turn on

Trying to figure out why this thing won’t turn on. I’m thinking it might be the battery contact in the pic. Shouldn’t there be a spring there?

It looks fine. Here’s a pic of my EXPS 2-0 which has worked fine out of the box. I don’t see anything out of the ordinary.

I hope you figure out what’s wrong.

Thanks. Still well under warranty fortunately.

Did you put the battery in the correct way?

…battery?

:stuck_out_tongue: