I agree. But the problem wasnt started by them. With the G. it is better to ‘navigate’ the pitfalls otherwise you are left to your own demise.
Beating down a door doesnt necessarily get you anywhere and we have learned that using the right vocabulary is the difference from someone who is ‘in the know’, and someone who is on the outside.
I think the original posters understand the difference from looking at their web site. I was just tossing a couple thoughts out FWIW. There isnt a day we go by where we dont shake our heads about similar things when it comes to contracting. Getting on a GSA list is a hard thing to do for a new company.