I’ve been buying religiously from DSG Arms for years. Their customer service and prices are typically unbeatable. But has anyone noticed that ever since they “upgraded” to the new fancy website it keeps having issues? I’ve had packages show up at my residence with my agency name in bold on the address label. I was told it was because I ordered from my “other account.” Problem is I’ve never had another account in almost 10 years.
More frustrating is the Wishlist feature. When they created the new website all old wish lists were lost. I can understand that. But today when I logged in, my wish list was down from 80+ items to 1… This is literally the 4th or 5th time this has happened with the new website. I’ve emailed them in the past to see what the issue is. They never have an answer for me. Sometimes they are able to regenerate the list - sometimes only a few items - sometimes nothing. The last couple times I didn’t bother complaining to them, but I’m wondering if it is happening to others here? Or if I have managed to upset someone there and they periodically do this. I cannot honestly imagine that is the case, but I suppose we’ll have to see if it’s a widespread issue.