Has anyone had any experience? Are they good/bad?
thx
I usually don’t like to badmouth retailers, but Dennys Guns/Global Tactical has NOT been the best retailer. First experience, ordered a BCG, a couple of hours later, placed another order. Emailed him asking him to combine the packages and save me on shipping. Did he do that? No. (Topgunsupply.com did this without me even asking). No reply either.
No big deal, retailers are busy right? I’ll let that one go.
Ordered Ranger Pulls for PMAGs (That’s what the item name was). Package arrived. What type of Ranger-Pulls were they? STANAG Ranger Pulls, not Pmag pulls. So I email him again, “Hey, you sent me the wrong item…can we work out some sort of return?”
No reply either.
0/2. Zero for two. He may have good stock, but I would look elsewhere before going to Denny’s.
I’ve had good luck with them.
ordered maybe 3 of their barrels and a half-dozen other orders over past 5 years or so. never had a problem. barrels have been awesome.
I’m not seeing where either of your complaints here are the retailer’s fault. Number one is discretionary on his part - some businesses do this, some don’t. Number two is a case of you not making sure that what you were ordering is what you wanted. Hell, he even put the correct name on the things - i.e. RANGER PULLS. He technically did not send you the wrong item. Does sound like he can do better on his responses to emails though. No experience on this end other than I’ve seen the name around for a while on arfcom.
Civilian, the item said, “Ranger-Puls FOR PMAGS.” I think he labeled the product wrong, or shipped the wrong product. Seeing as how you have no experience with the retailer, I wouldn’t be so quick to fault someone who has.
I like the guy never had any problem with him, he even called me at home once to make sure I got what I wanted.
He’s a nice guy and loves to talk. He doesn’t do the email thing, he’d rather you call.
Ive had nothing but good experiences with Denny, but I havent purchased since November, he never had anything in stock with not feature to email me when things came back in stock.
Would like to get some more barrels from him though.
Bought a BCG from him once. Positive experience.
this sums it up best
If he’d rather deal with folks via telephone, then don’t list an email on the web site.
If it’s listed, they should use it.
I realize most folks have had good luck with Denny…
I have had very bad dealings with him.
I have had good luck - he does like to talk.
I agree. I’ve heard a lot of good things about Denny, but, welcome to the 21st century.
I had a bad experience. My order:
LMT buffer tube with H buffer, spring, castle nut, and end plate
(3) Magpul XT Panels
So, I get a package with the LMT tube, spring, castle nut and plate. Also, in the package was a standard carbine buffer and a note saying the rail panels were backordered.
I called him and he said he would send me an H buffer and get the rail panels out as soon as they came in.
Long story short, I got tired of waiting so I disputed the charges with my Credit Card Company. He will never get my business again.
I only delt with him once, and had a mixed experience. He was a complete asshole when I spoke to him on the phone, but in the end he took care of me and payed shipping both ways.
Nothing but good experiences here. He worked with me on a lower one time. Another time bought a BCM midlength with a Larue rail and it was shipped very fast.
One time he mistakenly sent me a troy BUIS I didn’t order and was quick to issue a credit back.
thanks for the replies.
too many mixed opinions. will go elsewhere…
thx
I bought a Super Duty BCG from him with no problems.