I don’t know if others have had the same problem, but if you all are thinking about making the transition to Apple or get one of the new Iphones, I’d seriously consider something else.
Let me say that I’ve been an Apple customer for about 15 years. I’ve owned several macs and laptops, not to mention Ipods and the like. I was also a “charter” subscriber to their .mac service. One of the appeals of Apple has been their customer service and relentlessly reliable and functional products. Over the last three years however they’ve done everything they can to undo that business model.
Last week, they forced a transition of their .mac service to the new “mobileme” service. I must say that initially I was excited about the ability to have all my data in one place that is instantly synched between multiple devices. Too bad it doesn’t work.
Not only is the service itself unusable, but the old .mac service has been totally eliminated. Even worse if you access such email at work through webmail, you better hope your Sys Admins have installed IE 7.0. If you have 6.0 you’re completely boned and there is no work around.
Quite simply an HTML based webmail is idiotically simple to execute, that they don’t have this option is a big middle finger to its loyal customers, especially when the replacement system doesn’t work at all. Not only that, but I was informed by Apple that they WILL NOT make their services compatible with 6.0 or introduce an HTML based webmail.
I’m one of millions that have cancelled their .mac account in protest which was not easy to do as I couldn’t wait to get a new Iphone when my current contract expired.
In short Apple has gone over to TOS and become the new apprentice to the Sith Lord Microsoft.