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Guys I just heard from bravo company. The gentleman who was dealing with my warranty case was out on family matters. He left directions for it to get shipped out. But there was a loss in translation. There are overnighting my upper. Now I feel bad for the BBB complaint. I wanted to update immediately as he just emailed me this morning. Seems all is well. Stuff happens. I'll get on BBB and mark it as resolved tomorrow when the upper arrives.
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