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Thread: Daniel Defense Customer Service

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  1. #1
    Join Date
    Nov 2007
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    I'm confused about what the source of the problem was. Did they originally install some sort of proprietary components or was there an actual defect?

  2. #2
    Join Date
    Jun 2009
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    Quote Originally Posted by BuzzinSATX View Post
    Package arrived. Will shoot tomorrow!

    Very well packed. Very happy with the CS
    That's some fantastic customer service on DD's part.

    Quote Originally Posted by Bret View Post
    I'm confused about what the source of the problem was. Did they originally install some sort of proprietary components or was there an actual defect?
    Proprietary barrel nut.

  3. #3
    Join Date
    Sep 2013
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    Quote Originally Posted by Bret View Post
    I'm confused about what the source of the problem was. Did they originally install some sort of proprietary components or was there an actual defect?
    No defect…I wanted to replace the OEM quad rail with a longer rail. Rifle was bought new by me in 2013.

    The barrel nut had a weird size and was extremely tight so I couldn’t swap out the stock quad rail. My local gunsmith couldn’t get it off without cutting, so he advised sending it back.


    Sent from my iPhone using Tapatalk

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